PRODUCT CARE & MATERIALS

At AEQEA, we are committed to ensuring your jewellery remains beautiful and enduring. To maintain the quality of your pieces, please follow these care guidelines:

MATERIALS

Our jewellery is crafted from high-quality stainless steel, sterling silver and bronze, both of which require special care to preserve their beauty.

TIPS FOR JEWELLERY CARE

  • Apply First: Use perfume, hairspray, and makeup before wearing your jewellery to prevent tarnishing.
  • Remove Before Activity: Always take off your jewellery before swimming, showering, or exercising to protect it.
  • Store with Care: Keep your jewellery in a soft pouch, stored separately from other pieces to avoid scratches.
  • Gentle Cleaning: Clean your jewellery with a soft cloth to maintain its brilliance, avoiding excessive rubbing.

WARRANTY INFORMATION

We take pride in our craftsmanship and offer a one-year warranty against defects in material or workmanship. Should you encounter any issues, please contact us, and we will work together to find a satisfactory solution.

WARRANTY COVERAGE INCLUDES:

  • Defects in material or craftsmanship.

WARRANTY EXCLUSIONS:

  • Lost items.
  • Scratches or damage from normal wear and tear (such as bent rings or broken chains).
  • Improper use or storage.
  • Modifications made by unauthorised third parties.

THIRD-PARTY PURCHASES

Please note that items purchased from unauthorised sellers are not covered under our warranty. For these items, we recommend contacting the original seller for assistance.

INQUIRIES

For further questions regarding product care or our warranty policy, please get in touch with us at support@aeqea.in. We are here to assist you.